Frequently Asked Questions about Products

Root Awakening® Hair Care

Is the Root Awakening® line safe for all hair types?
Yes, all shampoos, conditioners and stylers are safe for natural, coloured or highlighted hair.
Using the Root Awakening® line, how can I make my hair look it’s healthiest?
Best results are achieved by using the Root Awakening® line as a system. If you have normal hair, you'll want to use our Health Enhancing® Shampoo and Conditioner. Those with dry hair should use our Nourishing Moisture Shampoo and Conditioner. If your hair is breakage-prone, our Strength Restoring™ Shampoo and Conditioner was formulated just for you. To make your hair look it’s healthiest, start with the shampoo and conditioner that best suits your hair. Towel dry hair, and spray 3-5 pumps of Strength Boosting™ Leave-In Spray at your roots, massage in, and comb through to ensure equal distribution. Do not rinse out. Blow hair dry and style as desired with Root Awakening® Styler; Strength RestoringTM Smoothing Lotion.
How does natural Eucalyptus make my hair healthy-looking?
The entire Root Awakening® line-up is formulated with natural Eucalyptus and brings out the healthiest-looking texture and shine to hair. Natural Eucalyptus is scientifically proven to improve the strength, shine, elasticity and resilience of hair. The energizing fragrance delivers a sensorial experience and the Root Awakening® formulas with peppermint extract and menthol provide a tingle, signaling the products are working.
I have dehydrated hair and split-ends, which Root Awakening® shampoo/conditioner is best for me?
If your hair is breakage-prone, our Strength Restoring™ Shampoo and Conditioner was formulated just for you. Both contain Panthenol, a vital strengthening ingredient. The formula reinforces the hair structure and helps prevent breakage and split ends. Strength Restoring™ Shampoo nourishes and fortifies to reduce breakage for visibly healthy-looking hair. Furthermore, Strength Restoring™ Conditioner instantly strengthens and silkens from roots to ends for smooth, breakage resistant hair. After one month, you will find your hair is strengthened significantly from roots to ends.
Will any products from the Root Awakening® line be able to make my dry hair healthy-looking?
Yes, if your hair is dry and unmanageable, you should use our Nourishing Moisture shampoo and conditioner. Nourishing Moisture shampoo refreshes from roots to ends, restoring deep moisture for soft, silky hair. Additionally, Nourishing Moisture conditioner deeply hydrates from roots to ends for silky-smooth hair. Both gently reestablish needed moisture, helping to prevent hair and scalp dehydration. Users noticed improved texture, increased suppleness and shine.
Can I still use Root Awakening® shampoo/conditioner if my hair is not dry or damaged?
Absolutely, Health Enhancing® Shampoo and Conditioner was created for those with normal hair. The benefits of natural Eucalyptus and our formulas work with all hair types to reawaken roots for healthy-looking hair. Health Enhancing shampoo invigorates and nourishes from roots to ends for bouncy, radiant hair; while Health Enhancing conditioner nurtures and moisturizes from roots to ends for manageable, shiny hair. Both products work together to nourish hair and maintain the right levels of natural oils and nutrients at the scalp. In just one use you will see an increase in natural shine, manageability and bounce. For a complete system, be sure to use Root Awakening® Strength Boosting™ Leave-In Spray and either of the two stylers; Strength Restoring™ Hair Spray or Strength Restoring™ Smoothing Lotion.
Do I use Root Awakening® Strength Boosting™ Leave-In Spray before or after I shampoo and condition?
Always use the Leave-In Spray after you shampoo and condition your hair. Towel dry and spray 3-5 pumps at your roots, massage in, and comb through hair. Like the shampoos and conditioners, the Leave-In Spray is formulated with vitamins and natural Eucalyptus and will nourish hair from roots to ends, giving you healthy-looking hair. It is enriched with the highest amount of Eucalyptus in the Root Awakening® line. This spray instantly conditions and detangles to smooth broken, dry and flyaway hair. With the added benefit of heat protection, your hair will have a radiant look and incredible silky feel in just one use!
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